↩️ Return & Refund Policy
SK Sarees · 2/130, Thoothanoor, Edanganasalai, Salem 637502 · WhatsApp 78679 15699
🔄 7-Day Easy Replacement
We want you to love your saree! If you receive a damaged, wrong or defective item, you can raise a replacement within 7 days of delivery.
✅ Eligible: damaged in transit, wrong item/size/colour sent, or a clear manufacturing defect.
❌ Not eligible: change of mind, washed/used sarees, missing tags, or damage caused after delivery.
📋 How to Request a Return
1️⃣ Message us on WhatsApp 78679 15699 within 7 days of delivery.
2️⃣ Share your Order ID + a photo/video of the issue.
3️⃣ We will confirm within 24 hours and arrange free pickup or return instructions.
4️⃣ Once the saree is received & checked, we send the replacement or refund within 3–5 working days.
💰 Refunds
UPI orders: refund goes back to your UPI account (GPay/PhonePe/Paytm) within 3–5 working days.
COD orders: refund of the ₹70 booking + any amount paid is transferred via UPI to the number on your order.
Replacement: we dispatch the replacement saree free of charge (shipping covered by us).
🚚 Shipping & Delivery
• Dispatch in 12–24 hrs (COD: 24–48 hrs).
• Delivery: 2–3 days Tamil Nadu · 3–4 days Andhra/Karnataka · 5–7 days other states.
• Free shipping above ₹999 · Shipping ₹30/40/60 per saree by state.
• If your saree arrives late, message "LATE + Order ID" for ₹50 off your next order (LATE50).
❓ Return FAQ
Can I exchange for a different colour?
Yes — if we have the same saree in another colour, we will exchange within 7 days (stock permitting).
Who pays the return shipping?
For damaged/wrong items, we pay. For eligible exchanges, return shipping is free.
How long does a refund take?
3–5 working days after we receive and check the returned saree.
What if my saree gets lost in transit?
We take full responsibility — a replacement or full refund is issued immediately.